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Lessons Policy


  1. Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below).
    This includes leaving messages.

  2. No shows or failure to notify within 24 hours is considered a forfeited lesson.

  3. If you know of dates ahead of time where you/your child cannot make a lesson, please notify to reschedule.

  4. There are NO refunds on unused or cancelled/forfeited lessons.

  5. Should you choose to take a break, prepaid/unused lessons can be banked for you for a period of 2 months. Unused lessons after that time will be considered forfeited.

  6. Should you decide to stop taking lessons altogether, please give your teacher 2 lessons notice.

Rescheduling & Make Up Policy

  1. Any lesson cancelled at least 24 hours ahead of the scheduled lesson will receive a make-up lesson at a time convenient for student and instructor, but if a time cannot be agreed upon, the lessons is forfeited. 
    Please understand, weekly lesson times are set aside; by missing a lesson, it is a time that the instructor cannot fill with a new student.

  2. Typically, make-up lessons take place at an alternate time/day within the week. In some cases, the make-up lesson will be added after/before the original lesson time, enabling the student to have extended lesson.

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